Terms & Conditions

Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

We will make every effort to accommodate each clients exact request. Because our natural hair is 100% virgin human hair and each individual piece comes from a separate donor we cannot guarantee hair color or texture. Our natural hair comes in a wavy pattern; the color will range between a natural 1b and 2. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color or texture, before checking out the hair must be exchanged.



Please Note that ALL SALES ARE FINAL. No Refunds will be permitted.

For the HAIR CARE COLLECTION, all sales are final. There are no returns or exchanges permitted.

Payment Terms

Terms of payment are always 100% upfront. We currently ONLY accept cash in the salon for ALL hair extension and hair extension services. No exceptions

 If you place an order online your credit card will be charged. Please review your order, items and shipping information carefully.  Once submitted, your order and payment will be processed and cannot be changed for any reason without canceling your order. 

Late fee 

If you are 15 min-30 min late for your appointment there will be a $50 late fee if you plan to continue with the service 

No children

Please note that the salon environment is a relaxing experience and we ask that you leave anyone who is not getting a service outside of the salon